Frequently Asked Questions
Everything you need to know about your Hell Bunny order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 28-day return policy. Items must be in their original condition, unworn, with all tags still attached to qualify for a full refund.
How do I know which size to choose?
Our clothing follows standard UK sizing, but we provide a detailed size guide on every product page to help you find the perfect fit for your measurements.
Do you offer international shipping?
Yes, we ship our alternative and vintage-inspired collections worldwide. Shipping costs and delivery times are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.